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Terms of Sale

Introduction

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of the www.provee.in website.

The domain name www.provee.in (hereinafter referred to as "Website") is owned by H2H Innovations Private Limited a company incorporated under the Companies Act, 1956 with its registered office at 36 Nathupur Road. DLF Phase 3. Gurgaon, Haryana, 122002

Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Provee these terms and conditions including the policies constitute Your binding obligations, with H2h Innovations Pvt. Ltd.

For the purpose of these Terms of Use, wherever the context so requires "You" or “User” shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. The term “We”, “Us”, “Our” shall mean H2h Innovations Private Limited.

When You use any of the services provided by Us through the Website. You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates/changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO DO READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by H2h Innovations Pvt Ltd. Policies as amended from time to time.

General

Access to and use of www.provee.in and the products and services available through this Website (collectively, the “Services”) are subject to the following terms and conditions and notices (the Terms of Service, as may be updated by us from time to time)

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order pricing.

Despatch

Times vary according to availability but are usually processed within 3 business working days. Any guarantees or representations made as to delivery times are limited to India and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. if an order is out of stock, we shall advise you by email within 5 working days and offer you a refund.

Pricing and availability

Whilst we use our best endeavours to try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any items which you have ordered, we will inform you of this as soon as possible and give you the option to revise your order at the correct price or to cancel the order.

All prices are inclusive of VAT. Delivery Costs MAY be charged in addition based on location. Please refer to the Shipping and Delivery section for more details.

Payment

Upon receiving your order we will carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. All prices are shown in INR unless otherwise stated.

Indemnity

You agree to indemnify, defend and hold harmless H2h Innovations Pvt. Ltd, its directors, officers, employees, consultants and agents, from any and all third party claims, liability damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Usage

You must not misuse this Website. You must not use any of the information on this Website for your own use.

Refund Policy

Refunds are processed in a maximum of 15 days from the date on which Provee receives returned goods. A refund cheque will be deposited in your bank account in case of Cash on Delivery orders. The cheque will be made in favour of the "Billing Name" you used when placing the order. In case of prepaid orders through Net Banking, Debit Card or Credit Card, the amount will be transferred back into the bank account from which it was paid.

Membership Eligibility

Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the www.provee.in website and shall not transact on or use the website. As a minor, if you wish to use or transact on the website, such use or transaction may be made by your legal guardian or parents on the Website. www.provee.in reserves the right to terminate your membership and/or refuse to provide you with access to the Website if it is brought to www.provee.in’s notice or if it is discovered that you are under the age of 18 years.

Your Account and Registration Obligations

You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.

Intellectual Property, Software and Content

All of the Intellectual Property, Software and content has been made available to you on or through this Website remains the property of H2h Innovations Pvt. Ltd. or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by H2h Innovations Pvt. Ltd. and its licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website.

Disclaimer of Liability

The material is displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

Variation

H2h Innovations Pvt. Ltd. shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Complaints

Hopefully, you will be satisfied with our service. However, we operate a complaints handling the procedure. Please email contact@provee.in in the first instance.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of India and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Indian courts.